I didn't get cashback rewards. What can i do?

Please check if any of the following issues

The most probable reasons for not seeing your rewards are:

• You paid for your purchase less than 48 hours ago (it could take time for your reward to appear).
• The wallet you were logged to, at the time of the purchase, was different from the current wallet you're logged to.
• You didn’t meet the retailer’s cashback eligibility terms

If you feel that none of the above applies to your case and you'd like to be transferred to our support partner, Bring, click here.

Updated on: 14/08/2025