Articles on: Troubleshooting & Support

I didn’t receive ADA from an exchange yet.

If you used the correct receiving address, there should be no problem receiving ADA. Transfers from exchanges may be delayed. You can check the transaction by its ID here. When it's confirmed on the blockchain, you should also see it on Yoroi (if you don't see it in Yoroi, please resync your wallet by going to Settings > Wallet > Resync wallet). If it's still not confirmed, please contact the exchange regarding the transfer.

Updated on: 14/08/2025

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