• What payout methods are available for users?

  Users can choose from Bank wires, Mobile Wallets, Gift cards, and Mobile Top-up for payouts. To check which methods are available in your country of residence, click here.Few readers

• What does off-ramp or payout mean?

  Off-ramp or payouts facilitate the conversion of ADA cryptocurrency into fiat currency, enabling users to withdraw and utilize their funds in traditional currency or mobile e-wallets. This process involves converting ADA to currencies like the Philippine Peso or utilizing alternative payment methods such as gift cards and mobile top-ups. We use the term interchangeably below.Few readers

• Mobile Top-ups

  Which countries are available in Mobile Top-ups?Mobile Top-ups are available in 110+ countries worldwide. How can I use ADA to purchase Mobile Data or Minutes?Users can convert ADA on the platform to Mobile Data or Minutes available in their respective countries. Do I need to complete KYC for Mobile Top-ups?No, KYC (Know Your Customer) is not required for Mobile Top-ups. Where can I useFew readers

• In which countries is Off-ramping or Payouts not available?

  It depends on the payout method. For Payouts via Bank wires and Mobile Wallets we do not support sanctioned countries and clients are strictly prohibited by Encryptus. Additionally, residents and citizens of the US, Canada, and Japan cannot access Bank Wires and Mobile Wallets due to regulatory restrictions. To check which methods are available in your country of residence, click here.Few readers

• Bank Wires

  Which country are Bank wires available in? Bank wire services are available in over 80+ countries worldwide. How will I receive bank wires?Users will receive bank wires in their local currency. For example, if you are based in the Philippines, you will receive your fiat currency in Philippine Peso. What is the fee structure for global bank wires?Yoroi will be utilizing a competitive flat fee ofFew readers

• How do I convert ADA to fiat in Yoroi?

  Yoroi’s fiat on/off ramp is accessible using the Buy/Sell button on the Wallet page of your mobile application. Select “Sell ADA” and enter the specific amount you want to withdraw. Press “Proceed” Our external partner’s website will open in thFew readers

• How do the Payouts ensure regulatory compliance?

  We have implemented a fully automated payout system with advanced compliance monitoring tools integrated into its APIs. This allows for the identification of Politically Exposed Persons (PEP), sanctioned users, and suspicious transactions involving tainted coins.Few readers

• Mobile Wallets

  In how many countries can users access Mobile Wallets?Users can access Mobile Wallets in over 40 countries. Can users convert ADA to their respective mobile wallets?Yes, users can convert ADA to their respective mobile wallets available in supported countries. For example, they can sell ADA and receive a Mobile wallet balance, which can be used for daily expenses or shopping in local currency.Few readers

• Are there any KYC requirements for using the payouts?

  Yes, KYC requirements apply to Fiat products like Bank wire and Mobile wallets. Alternative payment methods like Gift Cards and Mobile Top-ups don’t require KYC.Few readers

• Gift Cards

  Which countries are available in gift cards?Encryptus offers gift cards in over 110+ countries globally. How can users convert ADA to gift cards?Users can convert ADA on the Yoroi Wallet to the supported gift cards available in their respective countries. Is KYC required for purchasing gift cards via crypto?No, KYC is not required for buying a gift card via cryptocurrency. Where can I useFew readers